Serving The Wasatch Front Area
Fireplace Repair & Maintenance Service in Utah
Maintain Your Utah Fireplace
Regular maintenance and repairs ensure that your indoor and outdoor fireplaces give you consistent warmth and comfort, especially during the freezing Salt Lake City winters. Our staff has decades of experience working with many types of fireplaces. Leave it to us to provide any repairs or tune-ups your unit needs to work perfectly all year.
Comfort Solutions is a leading provider of heating, cooling, and fireplace services in Utah. We help families experience the highest level of comfort in their homes by providing dependable repairs and tune-ups.
So whether you use an old heater at home or have a new fireplace in Utah, trust that our technicians will take care of it.
You can count on us to keep your home warm and cozy at all times.
Experience Quality Repair & Maintenance Services
At Comfort Solutions, our goal is to provide customers with round-the-clock fireplace services. Clients can expect to gain the following benefits when opting for our services:
Reliable Repairs
If your fireplace is losing heat or smoking, Comfort Solutions offers comprehensive fireplace services along the Wasatch Front with experienced repair technicians ready to solve these issues. Our licensed and insured team will make the necessary diagnosis provide fireplace repair services in Salt Lake City to bring your hearth back to its former glory. Give us a call, and we’ll get your gas fireplace repaired in a flash.
Installations Done Right The First Time
We go beyond supplying you with the right fireplace for your home. Here at Comfort Solutions, our staff is trained in indoor and outdoor fireplace installation. We’re the largest distributor of Napoleon fireplaces in Utah. We also provide and install units from other top brands such as Dimplex, Flare, Jotul, Rasmussen, Outdoor Great Room and more.
Tune-Ups You Can Trust
Annual tune-ups are essential for your indoor or outdoor fireplace so you get the same comforting warmth every time you start it up. Whether you got your unit from us or another provider, you can trust Comfort Solutions to keep it in prime condition. Our maintenance staff in Utah performs regular tune-ups to keep your fireplace’s heat consistent and increase its efficiency. Above all, we’ll make sure your unit is safe to use so you can relax and enjoy the worry-free warmth of your fireplace all winter long.
Benefit From The Work Of Professionals
Choosing Comfort Solutions gives you the benefits of a professional’s work. When we visit your home, we are respectful of your property and your family. You can count on us to leave nothing but a working fireplace behind.
We are a licensed and insured service with a strong work ethic. We adhere to local codes, and our technicians undergo regular training and certifications. This is how we maintain the quality of our work.
No repair or installation project is too small or too big for us. Contact us for your repair and installation needs.
Frequently Asked Questions
What are the possible reasons why my gas fireplace isn't working?
Possible causes include a closed gas valve, an empty propane tank, a dirty pilot or sensor rod, loose wiring and dead remote batteries. Napoleon’s Ascent 36 manual lists each of these in its troubleshooting guide for a pilot or burner that will not light. If nothing responds at all, the manual says to check that the breaker is on. During a power outage, Napoleon says its direct vent burners can still run on a millivolt system or batteries. A Comfort Solutions technician can find the fault and repair your Utah gas fireplace.
How much is a service call for a gas fireplace?
The cost of a gas fireplace service call comes down to the fault a technician finds and the parts the fix needs. Napoleon gas fireplaces such as the Ascent and Altitude X carry a President’s Limited Lifetime Warranty covering certain parts for the original homeowner. Other parts have shorter terms, so warranty status can change your bill. Members of the Comfort Solutions Comfort Care Membership Plan get the dispatch fee waived when work is performed, plus a 10% service discount. Book a visit with a Comfort Solutions technician to get an exact price for your repair.
Is an old wood-burning fireplace worth repairing, or should I replace it?
If your old wood-burning fireplace is a traditional open unit, price a replacement alongside the repair. EPA says most traditional open fireplaces lose over 90 percent of the fire’s heat out the chimney. EPA also says older uncertified wood stoves release 15 to 30 grams of smoke per hour. Its 2020 standard limits new wood stoves to 2.0 grams per hour, or 2.5 when tested with cord wood. In the areas Utah rule R307-302-6 covers, a new wood unit must be an EPA-certified stove or an EPA-qualified fireplace. Comfort Solutions handles fireplace repair and replacement in Utah.
How often should a fireplace be inspected and serviced?
Once a year is the standard, because NFPA 211 says chimneys, fireplaces and vents shall be inspected at least annually. The Chimney Safety Institute of America notes that this applies to gas appliance chimneys and rarely used chimneys too. Napoleon’s Ascent 36 manual calls for yearly service by a qualified technician, covering cleaning, battery replacement, venting and the burner, media and firebox. Utah winters make the timing count, since NOAA normals show Salt Lake City averaging about 112 days a year at or below freezing.
Who do you call if your gas fireplace is not working?
Call a fireplace company whose technicians work on gas appliances, such as Comfort Solutions, which repairs and maintains fireplaces for Utah homeowners. In Utah, the state licensing rule defines a Certified Natural Gas Technician as someone qualified to repair gas piping, combustion air vents and exhaust venting. Ask whoever you call who will handle any gas line or venting work. Comfort Solutions has served Utah homes since 2000 and is among the nation’s largest Napoleon fireplace suppliers. Its technicians are highly trained and certified, and the company holds a BBB A+ rating.
What should I do if I suspect carbon monoxide from my fireplace?
Get everyone into fresh air right away, then call 911, which is what the CPSC advises when carbon monoxide poisoning is suspected. CPSC lists headache, dizziness, weakness, nausea, vomiting, sleepiness and confusion as symptoms. For prevention, CPSC recommends carbon monoxide alarms on each level of your home and outside sleeping areas, tested monthly. A Comfort Solutions technician can then inspect the fireplace and its venting before you use it again.